Client Manager – Retail Research Agency / FMCG BACK
Our client is one of the world’s leading customer insight and application provider for the FMCG industry. Analyzing data and applying insights from shoppers across the globe to create personalized customer experiences in digital, mobile and retail environments.
Build strong relationships with client contacts and develop a good understanding of the client organisation, their strategies and objectives
Build a comprehensive knowledge about the company’s capabilities and the store
Deliver accurate, creative and actionable shopper insights from company’s tools, analysis & consultancy in order to create measurable change for the shopper
Work with team captain to develop insight solutions to client issues which drive business decision making and deliver measurable value to the shopper
Effective project management and delivery of consistently high standard of work as directed by team captain
Make a significant contribution to delivering revenue targets for the client group from identifying and effectively managing clients and projects
Collaborate relentlessly with others in order to execute a ‘joined up’ approach for the client and to deliver against an integrated overall client plan.
Bachelors degree in any related field.
At least 3 - 5years experience within retail, FMCG and/or a Research Agency specialising in Retail data.
Experience of managing client relationships.
Experience of delivering projects with strong analytical content to deliver insight/recommendations to client.
Knowledge of any specific disciplines in FMCG or retail environment including Category Management, Pricing/Promotions, Shopper or Consumer insight, NPD or marketing measurement is a plus
Articulate and able to demonstrate strong communication skills both internally with colleagues and externally with clients
Strives for excellence and puts the customer first
Strong planning and organisational skills and able to manage a number of workstreams simultaneously
Good command of the English language.
Our client offers a remuneration benefits package that includes a competitive basic salary, medical and dental insurance, phone and transport allowance and an excellent learning opportunity for future professional growth. We invites qualified candidates to apply for this role directly to Tanyawan@peakth.com. Only shortlisted candidates will be contacted.
Industry: PR/ Marketing